They say that excellent customer service is the ability of an organization to constantly and consistently exceed the customer’s expectations.  Improving customer service involves making a commitment to learning what our customers’ needs and wants are, and developing action plans that implement customer friendly processes.

We would like to thank the following organizations that in the past couple of months decided to make their first purchase from STiL Casing Solution and therfore made the leap to top quality products !

• Alaska Moving Image Preservation
• Canadian Centre for Architecture
• Columbia University
• Office of Presidential Libraries
• University at Albany
• DeMott/Kreines Films

Thank you!

We came across this press release this week and are happy to share this news of one of our loyal customers; Vlaamse Radio- en Televisieomroep (VRT).

Belgian Broadcaster Will Deploy New Managed Digital Archive of Content on Some 150,000 CDs

VIENNA, Austria – May 30, 2011 — NOA Audio Solutions, provider of the world’s most functional and effective audio archiving systems, today announced that the Vlaamse Radio- en Televisieomroep (VRT), the major Flemish-language broadcaster in Belgium, will base its new digital music archive on NOA mediaARC.  The installation — which includes mediARC with 10 clients, associated software including mediARC Web and MediaButler transcoding, as well as several NOA IngestLine CD-Lector migration devices – will be complete later this year.

« We were really impressed with the comprehensiveness of the NOA bid and with the technology they can provide, » said Tom Caljon, VRT project manager. « NOA’s unique knowledge of archiving and search best practices will help make it possible for VRT users to find what they are looking for in our database for years to come — even with millions of entries to choose from. »

VRT also cited NOA’s commitment to making specific features developed for VRT available as part of its off-the-shelf mediARC and IngestLine products, thus ensuring continued availability, support, and upgrades so the broadcaster can be confident its technology stays up to date. Along with superior cost-effectiveness, that was a crucial advantage VRT identified in NOA over its competition.

NOA’s flagship mediARC system combines precisely targeted metadata association and a powerful workflow solution to enable successful storage, distribution, and repurposing — including transcoding – of media content. The NOA CD-Lector is a high-volume, semi-automated system that extracts audio from CDs into digital audio objects, delivering optimal results even when the original is heavily damaged. During the ingest process, CD-Lector performs both algorithmic analysis and advanced metadata retrieval.

Click here to know more about the VRT!

Le printemps est jusqu’à maintenant une saison très occupée pour STiL; des conférences, de nouveaux projets, de nouveaux clients.. et ça continue..C’est avec plaisir que je vous annonces que nous participerons à la Conférence de l’ACA (Association of Canadian Archivists) qui sera tenue à Toronto du 2 au 4 Juin, 2011 Venez jeter un coup d’œil sur toute notre ligne de produits au kiosque #2.

Tous les produits STIL® Solution Boîtier ont trouvé leurs qualités grâce à de nombreuses recherches et expérimentations sur le terrain. Des archivistes et des techniciens en préservation ont collaboré à établir le profil des critères de

Fabrication afin de produire les meilleurs boîtiers de protection des différents médias, qu’ils soient sur un support numérique ou analogique

Nous avons hâte de vous serrer la main et discuter.

Profitez de la conférence et en esperant vous voir!

Pour plus d’informations sur la conférence: http://archivists.ca/content/annual-conference

Spring has been a very busy season for STiL, conferences, new projects, new clients.. and it continues! It is my pleasure to announce you that we will be proudly showing our whole line of STiL Products at the ACA (Association of Canadian Archivists) Conference that will be held in Toronto from June 2nd to 4th, 2011! We will be at booth #2! This year’s theme is « Back to Basics?? »

Our products are the result of many years of research and experiments in the field  with the help of archivists and preservation technicians. At the end, we have been able to put together a state of the art preservation system for all media in analog and digital preservation.

We are looking forward to shaking hands and sharing about our products.

Enjoy the conference and hope to see you there!

For more information on the conference: http://archivists.ca/content/annual-conference

http://www.arsc-audio.org/conference/

Nouvellement membre cette année du ARSC (Association for Recorded Sound Collections) nous avons le plaisir cette année de participer à la Conférence. Elle sera tenue au Wilshire Grand à Los Angeles du 11 auy 14 mai, 2011.  N’hésitez pas a venir nous rencontrer! 

Tous les produits STIL Solution Boîtier ont trouvés leurs qualités grâce à de nombreuses recherches et expérimentations sur le terrain. Que ce soit pour la préservation d’œuvres cinématographiques, de bandes audio ou de données numériques, STIL Solution Boîtier possède la meilleure solution dans chaque cas.

Nous avons hâte de vous rencontrer et discuter avec vous!

Bonne conférence!

http://www.arsc-audio.org/conference/

Conference that will be
held at the Wilshire Grand in Los Angeles from May 11 to 14, 2011. Come stop by
and say hello!

Our products are the result of many
years of research and experiments in the field  with the help of
archivists and preservation technicians. At the end, we have been able to put
together a state of the art preservation system for all media in analog and
digital preservation.

We are looking forward to
shaking hands and sharing about our products.
Enjoy the conference and hope to see you there!

Au cours des dernières années, plusieurs de nos clients nous ont fait part d’une amélioration à apporté au boitier STiL 35mm 300 & 600, la modification des nervures du couvercle permettant de protéger les  »spires ». Dès que nous avons reconnu la justesse de ces suggestions de nature à mieux satisfaire nos clients, nous sommes passés à l’action.

J’ai donc le plaisir de vous annoncer que nous avons donné suite à cette demande. Nous avons modifié nos matrices et la nouvelle version est disponible à ce jour.

Pour le reste, rien n’a changé. Le boîtier film de STiL Solution Boitier, est toujours considéré comme la norme dans votre domaine.

• Fabriqué de 100% de polypropylène inerte;
• Conception permettant la ventilation;
• Résistant et robuste;
• Contenant aux murs renforcés pour empiler plus de boîtiers.

Tous nos produits viennent avec l’option d’une étiquette de format personnalisé. Afin de maximiser l’utilisation de votre solution d’archivage STIL, les étiquettes sont le complément idéal aux boîtiers pour assurer une identification claire et durable. Elles sont peu coûteuses, faciles d’utilisation, s’enlèvent et se replacent facilement.

•  En vinyle, résiste aux acides et aux bases.
• Adhérence résistant à une température de -190C à 125C.
• Compatible avec les imprimantes laser régulières.

STiL Casing Solution has been in business for over 14 years and we have always been on the cutting edge. Whether it is through product development, enhanced customer service, or total quality initiatives, we have always been innovative – a redoubtable ally! We want you to think as highly about our customer service as our technology. We are always striving to serve our customers better.

To pay tribute to this ongoing trend, we are happy to annonce that we now have a new version of the STiL 35mm/1000 & 2000 foot film container.

We listened to you, focused attentively on your issues and challenges concerning the container you wished to be perfect to suit your needs on preserving your films.

NEW KEY FEATURE:  In the lid, flanking the edge, are SMALLER stoppers (the old versions were larger & higher), these stoppers prevent the lid to crush or simply touch the film.

What’s NEW?

• Much easier to open and close
• More space inside the film can
• Safe for the film spires

We would like to thank you for letting us know about how the former version of these containers needed « refining »!

Le succès d’une entreprise est possible seulement grâce au support et la loyauté de sa clientèle!
J’aimerais en cette belle journée printanière remercier quelques-uns de nos fidèles, à travers du monde:

• Archives fédérales suisses
• Société Radio-Canada
• Cinémathèque Québécoise
• Hydro-Québec
• I.N.A. (Institut National de l’Audiovisuel)
• Office National du Film / National Film Board of Canada
• Université du Cap Breton 
• Université McGill 
• Simon Fraser University
• Yale University Film Study Center
• York University Libraries
• Alberta Provincial Archives
• Saskatchewan Provincial Archives
• Manitoba Provincial Archives
• Centre Canadien d’Architecture
• Musée Canadien de la Civilization
• City of Vancouver Archives
• Film Reference Library
• Coca Cola
• NFL

Merci de votre soutien, de nous faire confiance, vous nous permettez de faire partie de votre équipe afin d’assurer la protection et l’intégrité de vos documents analogiques et numériques.
Nous sommes devenus les dirigeants par la qualité de nos produits, par notre service à la clientèle exceptionnel.

Je prendrai le temps plusieurs fois par année pour en remercier plusieurs autres!

A little while back, Albert Steg approached us to see our interest in sponsoring the Center for Home Movies and we were happy to accept!

The mission of the Center for Home Movies (CHM) is to collect, preserve, provide access to, and promote understanding of home movies and amateur motion pictures.
The activities of CHM include, but are not limited to the following:

• Continuing administration of International Home Movie Day, an annual event dedicated to emphasizing the historical and cultural value of home movies and education the public about moving image preservation
• Contributing to a strong community through efforts with local, cultural, historical, and educational institutions
• Forging partnerships with institutions and individuals worldwide
• Collecting home movies and related materials of national and international significance
• Promoting ongoing documentation of people and cultures through moving images
• Encouraging the use of home movies in multidisciplinary research, study, and publications
• Deepening our understanding of people and culture through exhibitions, programs and other activities

You can take a peek at their annual report by clicking on this link!

What is Home Movie Day?  A celebration of amateur films and filmmaking held annually at many local venues worldwide. Home Movie Day events provide the opportunity for individuals and families to see and share their own home movies with an audience of their community, and to see their neighbors’ in turn. It’s a chance to discover why to care about these films and to learn how best to care for them.

The board directors of CHM are Skip Elsheimer, Chad Hunter, Albert Steg, Dwight Swanson, Katie Trainor, Andy Uhrich & Molly Wheeler.

Thanks for letting us be a part of this!